Customer Service
At Moms N’ Bubs, we’re committed to providing exceptional customer experience. That’s why we offer multiple channels for you to reach out to us, including email, phone, and live chat. Our friendly and knowledgeable customer service team is here to help you with any questions or concerns you may have, from sizing and fit to shipping
We understand that online shopping can sometimes feel overwhelming, especially when you’re balancing the demands of motherhood. That’s why we’ve put extra thought into making your experience with us as effortless as possible. We offer free shipping on all orders over $50 to help ease any additional costs and hassle, along with a no-fuss return policy that allows you to return any item within 30 days. Your peace of mind is our priority, and we want you to feel completely comfortable and confident when shopping with us. Our goal is to support you in every way possible so that you can spend less time worrying about shopping logistics and more time focusing on what truly matters – creating precious memories with your little one
How to Make a Return at Moms N’ Bubs
We want to ensure that you’re completely satisfied with your purchase. If for any reason you’re not, making a return is simple and hassle-free. Just follow these easy steps:
Step 1: Reach Out to Our Customer Service Team
You can start your return by contacting our friendly customer service team through any of the following channels:
Email: Send us a message at returns@momsnbubs.com (mailto:returns@momsnbubs.com) with your order number and the items you’d like to return.
Phone: Call our customer service at (555) 123-4567 from Monday to Friday, 9 AM – 6 PM EST. We’ll assist you with the return process right away.
Step 2: Prepare Your Return
Once you’ve connected with us, we’ll provide you with a pre-paid return label (for orders over $50) or further instructions on how to send your item back. Here’s what you need to do:
1. Pack the item(s): Place your unused item(s) with the original packaging and tags in a secure box.
2. Attach the label: If you received a return label from us, simply print it and affix it to the package.
Step 3: Ship It Back
Drop off your package at any authorized shipping location based on the carrier we provide. You’ll receive an email confirmation with a tracking number so you can monitor the progress of your return.
Step 4: Receive Your Refund
Once we receive and inspect your return, we will process your refund within 5-7 business days. You’ll be notified by email once the refund has been issued. The refund will be applied to your original payment method.
Need Help?
If you have any questions or need further assistance, feel free to contact us anytime. We’re here to help!
Email: returns@momsnbubs.com
Phone: (555) 123-4567
Live Chat: Available on our website during business hours
We look forward to helping you with your return and ensuring you have a positive shopping experience with us!
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